Great dealership, fast reliable service will continue to shop here

Had a sensor issue and bannister was able to diagnose and correct the problem.Good job!!!

I had a great phone experience with Ford Bannister thanks to Jesse in sales. I called about a few pre-owned vehicles, and Jesse was friendly, knowledgeable, and easy to talk to. He answered my questions clearly and made the whole interaction smooth and professional. Great customer service!

Great people, great communication, and great service! I like that they showed me pictures of some issues with the car and everyone is very nice and professional.

For the first time in my car buying life experience it was totally enjoyable, the price I received was the price I paid after driving away . That had never happened .The Sales Team were professional and kind . I drove from Victoria BC to make this deal and was not disappointed! This dealership is highly recommended in my Book!

My salesperson, Aziz, went above and beyond. He was incredibly committed and even took the time to respond to me while he was sick at home. Along with the dealership, he fully understood the challenges I faced due to BCAA Insurance’s lack of cooperation in responding to my vehicle replacement after my accident.Aziz and the dealership were extremely creative and proactive in reserving a comparable vehicle for me while waiting for the insurance company to provide the replacement amount—something a prudent insurance company should have done promptly. After more than seven weeks, BCAA still had not provided an answer and ended my car rental.The dealership truly understood that I need a vehicle to make a living, so together we came up with a temporary solution to get me back on the road. I would strongly recommend anyone looking to buy a vehicle to speak with Aziz at Bannister Ford. If I could give more than five stars, I absolutely would. They are the best.

Will definitely buy from Bannister Ford again.

My recent experience at Skaha Ford Service, located within Bannister Ford Penticton, was truly outstanding, earning a definitive five-star review.The service I received can be directly attributed to the efforts of two individuals: Brady MacMurchy and Ryan Rosberg. These gentlemen embody the best of customer service professionalism. From the moment I first interacted with them, the quality of service was immediately apparent. Their approach was defined by a consistently good demeanor and remarkable politeness. They possessed excellent listening skills, demonstrating a genuine interest in understanding the specifics of the issues affecting my vehicle. This commitment to thoroughly diagnosing the problem, rather than rushing to a conclusion, is what ensures the best possible service outcome. They made me feel valued and confident that my truck was in capable hands.The outstanding experience would have been difficult to achieve without the backbone of the operation: the knowledgeable team of mechanics on the service floor. Brady and Ryan's excellent front-of-house service is seamlessly supported by the dedicated technicians who handle the actual repairs. It is their skill, precision, and technical competence that ultimately restored my truck to its optimal condition. This cohesive relationship between the service advisors and the technical team is the engine that drives such a high-quality operation.For anyone in need of vehicle repair or routine maintenance, and who values experiencing truly professional, detailed, and customer-focused service, I recommend Skaha Ford Service at Bannister Ford in Penticton. They have set a new standard for what a service appointment should feel like.

Fantastic experience purchasing a vehicle right off the lot - great sales team, financing options, and overall customer service that was off the charts in a world where a LOT has been lacking!

Good friendly service.