Good experience getting my truck fixed here. They got it in right away, and diagnosed ahead of schedule, with a fix that was less expe sive than I was expecting.

I had a fantastic experience at Ford Bannister - Penticton,BC while purchasing my Ford Bronco Sport. Product Specialist Reid was exceptional, answering all my questions with patience and ensuring I was comfortable throughout the process. Finance Manager Brad went above and beyond to assist with my loan approval, ensuring everything was sorted smoothly and the vehicle was delivered to me as promised on Saturday. Their dedication and professionalism truly stand out, and they exemplify what it means to promote the Ford brand. Kudos to the team for making my car-buying experience seamless and enjoyable!

I cannot say enough about the service department at Bannister.They are reliable, honest and operate with integrity.Ryan & Brady have constantly provided amazing service.Their expertise and dedication to customer satisfaction really go up and beyond.I would highly recommend.

** UPDATE**Thank you, Ryan.I appreciate your attention to the issue and getting the winter tires on my vehicle before I have to leave on Friday. I am more optimistic about future dealings with the dealership.Bannister Ford Penticton formerly Skaha Ford Penticton, once again has lived up to my previous experience!Ordered winter tires & rims for my newer Escape phev on Monday, organized an appointment for installation today.What has gone wrong?1) today's appointment wasn't booked, except in my calendar it was....found this out when I went to the dealership this morning.2) tires are in but no rims, think this might be a problem??????3) no phone call telling me the rims are delayed. Supposedly someone bought the suppliers whole stock right after I ordered...but miraculously they are shipping them now.....This is just a continuation of poor service from the dealership over the past 8 years.4) when I bought the vehicle, it took 4 trys, literally took the vehicle to the dealership, to get the paint protection completed. One of those times it sat in their parking lot for 3 days! Nothing done.5) I still had to take it back to be redone as it was lifting.6) previous vehicle, tires & rims that were ordered, sold out from under me. Waited at the dealership for over an hour to find this out.7) previous vehicle, twice went to have winter tires put on and they couldn't find them, I sat for 2 hours waiting without anyone telling me what the problem was...only found out because I asked how much longer it was going to be.Not once have I heard from dealership management, didn't even try this time.The dealership owners need to do a better job of making sure their clients are being looked after.Very disappointed today, had hoped that the recent change in ownership would make a difference .... it hasn't.

The biggest heartfelt thank you to Anthony and Charlie. My partner and I had a very stressful experience with our car with some unexpected and costly rodent damage; we had our car moved from a different garage to the ford dealership for further auto care and what a great idea it turned out to be.Anthony guided us each step of the way through the tedious repairs, helped us save costs where it could be done, kept rapport with us with multiple calls, and helped us tremendously with our ICBC claim. He is a class act and honest.Thank you to Charlie who drove myself and my partner to the dealership and back home multiple times (and who even offered to drive to us to work). Very kind gentleman.

Kent (in Parts) was very helpful and nice in helping me with a key fob problem on January 15, 2025. Their service in the past has been good as well.

I am always happy with the service I receive at Bannister FordThe staff is friendly and helpful and the service is finished at the time they give when checking in.

These guys went above and beyond in order to get me a set of wheels when I was in dire need! Aziz, Brad and Eric got me into a sweet ride! I appreciate it!!

I wouldn't take my car anywhere else! Thank you to all the hard working people there, who keep my 2011 Fiesta (which I love and won't give up), running smoothly!

Bannister Ford in Penticton is an awesome place!! Mitch, Aziz, Cam and Brad amazed me with their wonderful service, and how they all "go the extra mile"!The vehicle I was interested in was located in another Bannister company in a different city. These guys seamlessly arranged to have it transported to Penticton where I could test drive it - and made the purchasing procedure go smoothly.I am SO impressed! Thank you SO much, Guys, for all you did for me!!