These guys went above and beyond in order to get me a set of wheels when I was in dire need! Aziz, Brad and Eric got me into a sweet ride! I appreciate it!!

I wouldn't take my car anywhere else! Thank you to all the hard working people there, who keep my 2011 Fiesta (which I love and won't give up), running smoothly!

Bannister Ford in Penticton is an awesome place!! Mitch, Aziz, Cam and Brad amazed me with their wonderful service, and how they all "go the extra mile"!The vehicle I was interested in was located in another Bannister company in a different city. These guys seamlessly arranged to have it transported to Penticton where I could test drive it - and made the purchasing procedure go smoothly.I am SO impressed! Thank you SO much, Guys, for all you did for me!!

Best place I know to buy a vehicle. Everything was covered and detail oriented

Kent was amazing, not pushy or aggressive in making a sale. The entire staff is super friendly.

Thanks to Ryan and Sean for getting my truck in during a crazy busy day.

Effective and Efficient! Personable and Professional!

I have bought over 150 new vehicles in USA and Canada over past 40 yrs (5 in 2024) and Bannister Ford Penticton was among the easiest to deal with.No typical dealer games, friendly, to the point and fast turnaround.Colin,

AMAZING Experience. I was looking to purchase a new truck and ended up dealing with Klayton Scott. Klayton was amazing from first contact inquiry to driving off the lot. He was professional and took the time to ask the right questions which in turn, was able to recommend the appropriate vehicle to meet our family's needs. Eric in finance was great & gave great advice around their additional products for peace of mind. Thank you to Klayton & Eric who made this transaction a really comfortable experience for me and my family. I would, 100%, recommend Bannister Ford Penticton to anyone who wants a great WOW experience when purchasing their next vehicle. By the way, we LOVE our new truck!! Thanks for going the extra mile. Cheers!Doug & Leanne Anderson

I am not here if my new post got posted because I filled out all the information and then it disappeared. Usually after you finish the survey it will say thank you for doing the survey but it did not. The only option I have is continuing on this post. I took my vehicle in to get a license plate light that was burnt out replaced. Alex did a good job at making an appointment for my vehicle. When it came time to get the vehicle repaired Ryan did a good job at getting it into the shop before the technician to work on. Jett the technician did a great job on repairing my vehicle.I know everyone that works for Penticton Bannister Ford and they all do a great job when it comes to dealing with customers and problems with my vehicle, That includes all departments and you all know who you are reception, sales, lot personnel, management, parts, warehousing, cleaning and maintenance, technicians and servicing, booking and billing, service advisors and everyone else that works there, this includes all employees and any employee that I have not listed here at Penticton Banister Ford . Hopefully someone that operates this website will be able to set it up so that a customer can enter separate posts for different Appointments.My vehicle was serviced on the day which it was scheduled for. I know most of the employees at Banister Ford in the dealership that serviced my vehicle. Everyone that I communicate with at the dealership is very very friendly and can take a teasing from the customer and they can also tease back all in fun. They are all excellent at their jobs and if they do not know something about a problem that arises, they will consult some of their coworkers or look for answers to help resolve any of the customers issues. This survey is only for the dealership that I deal with and I do not know how other Banister dealerships are for customer relations or services provided.A couple of things about your review page is 1. There is no space between a couple of words and 2. Some of the punctuation is missing. Do not get me wrong I am not a professional at writing but I just noticed these couple of mistakes which I think if there is a professional writing out the surveys it should be done correctly within the language that they are writing the survey in.